Condition of Sale
BelenziaTerms of Sale
Welcome to Belenzia. Our commitment to transparency and clarity guides every aspect of our operations. If you have any questions or concerns, please do not hesitate to contact us:
Belenzia
- Email: contact@belenzia.com
- Phone: +31 6 13440604
- Website: belenzia.com
By using the Belenzia website, you agree to the following terms and conditions. Please read them carefully. Your use of our website, including browsing, shopping or any form of communication, means that you accept these terms. Users must be at least 18 years old and have a valid credit card authorized for their use. If you do not agree with any part of these terms, please do not use our website.
Use of the Website
The Belenzia website is intended for individuals and entities interested in purchasing or interacting with the goods and services offered by Belenzia. This includes exploring our product offerings, engaging in commercial transactions, or engaging in commercial interaction. We respect the privacy and transaction preferences of our customers and do not share this information with third parties unrelated to Belenzia. By subscribing to our services via email and/or SMS, you agree to receive communications from us regarding the specified products, collections, or other terms.
Order Confirmation
Your receipt of an order confirmation does not constitute our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason after we receive it.
Payment
All orders placed on our website require full payment in advance by debit card, credit card or PayPal. Goods will only be prepared or dispatched once full payment has been received. In the event of payment disputes, chargebacks or refunds, you will be liable for the full amount plus any administrative and additional costs incurred by Belenzia. For commercial orders, credit terms can be agreed separately.
Price Information
The price of an item on the Belenzia website is confirmed after you place your order. We reserve the right to cancel any order containing pricing errors without any obligation to you, even after we have sent you an order confirmation or shipping notification.
Return and Refund Policy
Due to the nature of our products, all sales made through Belenzia are final. We do not offer refunds or store credits.
Cancellation/Modification Policy
Once processing has begun, orders cannot be cancelled. However, if you contact us before processing begins, we can accept changes or cancellations. Any cancellation must be approved in writing by Belenzia and may be subject to additional charges.
Quotes/Custom Orders/Modifications
Prices are quoted in Euros and apply in France. For orders outside of France or in specific territories, additional charges may apply. You will be informed of these charges before we finalize and ship your order.
Shipping Policy
Delivery is considered complete when the order is handed over to a carrier for delivery to the customer. Belenzia is not responsible for loss, theft or damage to goods once they are in the carrier's custody. Delivery dates are estimates and are not guaranteed. We recommend selecting a delivery date at least one day in advance of the desired date to minimize potential problems.
Copyright
By submitting content or images for custom work, you affirm your rights to use that material and confirm that it does not violate any third party intellectual property rights. We reserve the right to refuse the use of any content or images that we deem to violate these terms.
These Terms of Sale are designed to ensure a clear understanding of Belenzia's practices and policies, providing a transparent and reliable experience for our customers.