Cancelation Policy
You may cancel your order, for any reason, and receive a full refund provided your order has not been shipped and is not a sale item.
Please note that it is impossible to prevent a small percentage of orders from being shipped out of our warehouse, even if they have not physically left the premises.
In these rare cases, the customer will be responsible for any shipping costs incurred.
Typically, most orders are fulfilled and shipped within 24 hours of receipt.
belenzia.com support can update you on the status of your order and whether or not the order can be cancelled for a full refund. Once an item is shipped, the terms of our return policy will take effect.
Please note that it is impossible to prevent a small percentage of orders from being shipped out of our warehouse, even if they have not physically left the premises.
In these rare cases, the customer will be responsible for any shipping costs incurred.
Typically, most orders are fulfilled and shipped within 24 hours of receipt.
belenzia.com support can update you on the status of your order and whether or not the order can be cancelled for a full refund. Once an item is shipped, the terms of our return policy will take effect.